Privacy Policy

Effective Date: April 17, 2025

Patch Pro Studio (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

1. Information We Collect

When you visit our site or place an order, we may collect:

Your name, email, phone number, and shipping address
Payment details (securely processed via third-party gateways)
Order history and design files you share with us
Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order or promotions
Improve our website and customer experience
Prevent fraud and ensure security

3. Sharing Your Data

We do not sell, rent, or trade your personal information. We only share it with trusted third parties (like payment processors and shipping providers) who help us run our business.

SMS Communication and Mobile Information

If you provide your phone number and opt in to receive SMS messages, Patch Pro Studio may use your mobile number to send text messages related to your quotation request, customer support, order updates, service notifications, and responses to inquiries.

Message frequency varies. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at info@patchprostudio.com.

SMS consent is optional and is not a condition of purchase or service. You may submit a quote request or place an order without agreeing to receive SMS messages.

No mobile information, SMS opt-in data, or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes. All other data sharing categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except as necessary to provide messaging services or comply with applicable law.

4. Data Security

We use industry-standard security measures to keep your information safe. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing emails anytime

6. Cookies

Our website uses cookies to enhance your experience. You can disable cookies through your browser settings.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

Questions? Email us at info@patchprostudio.com